Looking to get in touch? Send us a message by filling out the enquiry form, give us a call, or get directions to visit us at our offices in Subiaco.
Coronavirus (COVID-19) update page: Support for customers
If you are experiencing difficulty meeting your loan repayments due to the impacts of coronavirus (COVID-19), please get in touch with us as soon as possible. We have a dedicated team here to help. As we are currently experiencing a high volume of calls from customers, you can apply for financial hardship assistance by filling out our financial hardship form online and we will respond to you as soon as possible.
Coronavirus (COVID-19) financial hardship application form
PhoneFarmer or rural business owner:
1800 158 200
Email
AddressPostal address:
We’re dedicated to constantly improving our customers’ experience. As a valued customer, we’d really appreciate your honest feedback.
We think it’s important for clients to be able to tell us what it is that we do well and what we could do even better. Your point of view is important to us. We read every response we receive.
Any insights you provide will be used to develop our services and standards across the business, so feel free to get in touch.
Don’t worry, we can come to you. Keystart’s dedicated home loan specialists can arrange to meet you at a time and location that suits you. We don’t expect you to have to come into our offices, but if that is convenient for you then you’re very welcome!
We’re available to take your call Monday to Friday, 8am – 5pm.