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Why Keystart?

Keystart is committed to providing an affordable pathway into home ownership. All Keystart loans have lower entry costs, with our low deposit requirement and no lender's mortgage insurance, so you can get into your own home sooner.

Experienced, trusted and super helpful.

We're passionate about helping you on your home ownership journey.

  • Over 100,000 people into their own homes
  • $ billion Over $5 billion in loans under management
  • Over 130 local staff to support you

Why we're different

Keystart is unique in the home loan market. Our loans are designed to help you get into your home faster by lowering the entry costs. Unlike other lenders, Keystart is a transitional lender. This means we encourage you to refinance with another lender, when you are ready to do so.

  • Low deposit home loan
  • No lender's mortgage insurance
  • Refinance whenever you're ready

    What we're not

    • Profit driven

      We have a vision to make the dream of affordable home ownership a reality for more people. Any surplus funds generated are returned to the Department of Communities (Housing Authority) to help their social housing initiatives.

    • A bank

      We only do home loans. Unlike banks we don’t try to sell other products and once you have built some equity we encourage you to refinance with another lender. 

    • A government agency

      While we are proudly an initiative of the Western Australian government, we are not established under a statute, or as a government agency. We are a company with one beneficial owner, being the Housing Authority, and we are governed by an independent board of directors regulated by the Australian Securities and Investments Commission.

    How we stack up

    Keystart loans compare favourably with those offered by other financial institutions.

    Keystart Other Lenders
    Minimum deposit From 2% From 5%
    Lender's mortgage insurance (LMI) $0 $10,450.61 *
    Monthly account keeping fees Nil $8.00 **

    * Results based on Genworth LMI premium calculator. Property value $327,400, loan amount $311,300, loan to value ratio (LVR) 95%, first home buyer, loan term up to 30 years.

    ** Loan administration charge for Standard Variable P&I Owner Occupied Home Loan from Commonwealth Bank, NAB & Westpac.

    The home loan process

    1. Do I qualify?

      We focus on helping you get started on home ownership. We have a few eligibility requirements - you can find out if you qualify in 5 minutes. 

      Get started!

       

    2. Pre-approval

      Find out how much you can borrow before you start house hunting - so you know how much you can afford before you put in an offer!

      It will take 20-30 minutes to do online, or you can call 1300 578 278 to chat with one of our friendly staff for help.

    3. Full loan approval

      So, you've made a successful offer on a property. Exciting times! Now you need to meet any outstanding pre-approval conditions, so we can move onto formal approval. 

      Loan and mortgage documents will be sent to you to sign. These will form the contract between you and Keystart.

    4. Settlement

      When you receive your loan and mortgage documents, Keystart's settlement agent will liaise with your settlement agent to organise settlement.

      A date will be set to transfer the property into your name. Once settlement has occurred you can move into your new home! 

    5. Manage my loan

      We aim to support you through your home loan journey. The application process is just the beginning. Now you will begin to manage your home loan.

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    • Keystart made my dream of being a homeowner a reality. When I really needed help, they were there. My dealings with them were positive but realistic. I would highly recommend to anyone.

      Vincent
      Keystart customer
    • People would always tell me how hard Keystart were to deal with however I completely disagree. I can’t say thank you enough for the opportunity to get our home in the most stress free way possible.

      Emma
      Keystart customer
    • Owning our own home has been the greatest start to a new life ever. Tony handled everything for us. He came out to the farm on several occasions and nothing was too much to ask of him.

      Steve and Wendy
      Keystart customers
    • Our loan has been easy to cope with. Keystart have always gone out of their way to help and make it as easy as possible to deal with them.

      Scott K
      Keystart customer
    • Always friendly, always easy, no mess, no fuss. Never had an issue. Very happy with our service over the years with prompt correspondence and easy-going staff and local call centre... big plus!

      Scott J
      Keystart customer

      We're passionate about great customer experience

      • Meet the team

        Meet the Keystart Board and Executive team.

        Meet the team
      • Chat with someone who can help

        Need help? Call 1300 578 278 to chat with one of our friendly staff.

        Get in touch