A shared ownership home loan is designed to help more people reach their dream of owning a home in an affordable way. The Housing Authority will contribute a share in the property and acts as a silent partner, reducing the amount your customer needs to get started. The share amount varies depending on the customer's circumstances. Keystart will then provide a loan for the customer's share in the property, resulting in lower repayments compared to purchasing the whole property outright.
Maximum limits apply to the customer's income to be eligible for a shared ownership home loan. There is also a maximum share that the Housing Authority will co-own.
Urban Connect Shared Equity helps your customers to purchase a home sooner by bridging the gap between what they can afford to borrow and the price of a home that suits their needs. Similar to the Shared Ownership Home Loan, the Housing Authority will contribute up to a maximum of 35% of the purchase price or a maximum of $250,000, depending on the customer's circumstances.
View income limits and property price limits
Customers can choose to increase their ownership share of the property, and they can refinance or sell whenever they wish. By purchasing more shares, Housing Authority's share of the property is reduced, helping them move closer to owning 100% of their home.
There're no rent inspections. The Housing Authority does not conduct inspections on its shared ownership properties. As long as customers maintain the property and meet their obligations under the mortgage and co-owners deed, they can enjoy the property without disturbance.
As the home is theirs to enjoy, customers can make improvements to their home. However, any structural changes will require approval from Housing Authority and purchases over $5,000 will require proof of receipts.
The following resources will help your customers understand all about shared ownership and the processes involved when they decide to move on from Keystart.
No, the property needs to be a house/land package, off-the-plan or newly built property.
Refer to the example included in the customer’s conditional approval letter.
No, the land size must be under 200 square metres.
Depending on how far over the threshold your customer is, the application may still be considered; however, outside policy approval will be required. The Housing Authority contribution cannot exceed 35% or $250,000. If you’re unsure, email scenario@keystart.com.au or contact your Broker Relationship team.
Customers need to be either an Australian citizen or hold permanent residency visa. The only temporary visas we accept are:
No, the liquid asset limit for Urban Connect Shared Equity is $25,000. This is lower than our standard liquid asset policy because the Housing Authority may contribute up to $250,000 toward the purchase. Customers are expected to maximise their contribution to the property as well.
The customer’s ownership percentage is determined by their financial situation and maximum borrowing capacity. To estimate this, complete the scenario in the offline calculator and then click on the UCSE tab at the bottom.
For example, if a customer is purchasing a property for $730,000 with a maximum borrowing capacity of $499,100, the Housing Authority would contribute the remaining $220,714, resulting in the ownership split shown in the Pass result below.

Here is an example where the calculator has failed due to the customer’s contribution is less than the minimum 65%.
Advise your customers not to sign any contracts before conditional approval is issued. If the customer signs prior to their application being assessed and their maximum borrowing capacity is different, variations to the contract will need to be issued to reflect the correct ownership split.

Note: Maximum property purchase price and income threshold limits for the Urban Connect Shared Equity Home Loan differ from the Low Deposit Home Loan. Loanapp does not provide warnings for these limits, so please refer to the lending policy and use the offline calculator.