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Your 12 month checklist

Take a moment to check everything is up to date with your Keystart home loan using this helpful 12-month checklist.

We've prepared a quick checklist for you to make sure your house is in order and all your Keystart requirements are complete. If you have any questions about how your loan works or about Keystart, we're here to help.

1. Have you accessed the Client Portal yet?

If you registered for our Application Tracker when you applied for your loan, you should be able to log in to the Client Portal using the same details. If you have not yet registered, just follow the instructions on the Client Portal page. Use the Client Portal to view your loan balance, update your contact details and view important announcements. 

Client Portal

2. Have your contact details changed?

Have any of your personal details changed? Do you have a new mobile number or email address? It's important to keep your contact details up to date. You can update them yourself in the Client Portal or get in touch, so we can stay in touch!

3. Keep your building or home insurance up to date

We've talked before about the costs of running a home. In addition to your utility bills and living expenses, you must building insurance factor into owning your own home. If you have a home loan with Keystart, it is a requirement that your property must be adequately covered with building insurance. Be sure to always keep your building insurance up to date.

More about building insurance

4. Have you considered paying more than your minimum monthly payment?

Making payments fortnightly or even weekly can help pay off your loan faster. Take a look at our repayment calculator to see what might work for you.

You might be surprised at what difference you can make to the life of your loan by paying an additional repayment amount each payment. 

Repayment calculator

If you have a shared ownership home loan, you may want to consider increasing your share of the home loan, when you are in a position to do so. If you'd like to increase your share, get in touch.

5. Has anything changed in your personal circumstances?

Has your employment or relationship changed in a way that would impact your ability to make your loan repayments? Contact us early to discuss your situation and we can provide options.

Financial difficulty

Get in touch

If you would like to get in touch, call us on 1300 578 278, Monday to Friday, 8:00am to 5:00pm. You can also email We're here to help.

More options

Need any help?

  • Repayment calculator

    Find out how much your home loan repayments could be and how much you could save if you make extra repayments. Repayment calculator
  • Get help with your home loan

    Access resources and help to get the most out of your home loan.

    Get help
  • Budgeting tools

    Learn how to better manage the impact of home loan repayments with our helpful budgeting guide and tools.

    Budgeting tools