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Your 12 month checklist

Take a moment to check everything is up to date with your Keystart home loan using this helpful 12-month checklist.

We’ve prepared a quick checklist for you. Please take a few minutes to make sure your house is in order and all your Keystart requirements are complete.

1. Accessed the Client Portal

Have you logged into the Client Portal yet? You can view your loan balance and other information.

Client Portal

2. Have your contact details changed?

Have any of your personal details changed? Do you have a new mobile number or email address? Update your details in the Client Portal or get in touch, so we can stay in touch!

3. Has anything changed in your personal circumstances?

Has your employment or relationship changed in a way that would impact your ability to make your loan repayments? Contact us early to discuss your situation and we can provide options.

Contact us

Financial difficulty

4. Is your building or home insurance up to date?

More about building insurance

5. Have you considered paying more than your minimum monthly payment?

Making payments fortnightly or even weekly can help pay off your loan faster. Take a look at our repayment calculator to see what might work for you.

Repayment calculator

If you have a shared ownership home loan, have you considered increasing the share of your home you own?

If you would like to increase your payment amount, you can do so through the Client Portal or you can get in touch.

Read more

How to pay off your home loan faster

3 reasons to aim for an advance position


Any questions?

If you have any questions about how your loan works or about Keystart, we're here to help.

Get in touch

If you would like to get in touch, call us on 1300 578 278, Monday to Friday, 8:00am to 5:00pm. You can also email We're here to help.

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