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Payment options

Discover the payment options available for Keystart customers including direct debits, online payments and BPay. .

Types of payment options

Direct debit

You can set up a direct debit from your chosen bank account. This means recurring payments will be taken out from your bank account, so you won't need to remember to do it yourself. You can choose if your bank account is deducted on a weekly, fortnightly, or monthly basis.

To set up a direct debit, complete the direct debit request form below, then email the completed and signed form to Give our team a call on 1300 578 278 or email us if you need help.

Please note - this form includes the Keystart Direct Debit Service Agreement.


You can make your loan repayments using BPay. The details for your BPay are on your BPay card. If you can't find this card, please contact us to receive the necessary information or request a new card.

BPay can be done via internet or phone banking. Here's a step-by-step guide to setting up a BPay payment.

Internet banking

Payments can also be made using internet banking. You will need to contact us to get your details to arrange this payment.

Direct deposit

You can visit your local Westpac branch to pay your Keystart home loan. You will need to provide the information below to make a direct deposit.

  • Account name: Keystart
  • BSB: 036 000
  • Account number: 53 22 55
  • Reference: Your Keystart loan number and surname


Centrepay is also a payment option for eligible customers. To find out more about this option please get in touch with us.

Salary sacrifice

Salary sacrifice may be an option if your employer allows part of your wage to be paid to your home loan. You can check with your employer and contact us for more information on this option.